Refund policy
SciatiEase Return Policy: How Returns and Refunds Work
The SciatiEase return policy follows the brand's 180-day money-back guarantee. Call the order desk at +1 (844) 361-1273 with your order ID, then mail the bottles with tracking to the return address they give you, listed as 90 Broad Street, Suite 402, New York. You pay return postage. The refund posts 3-5 business days after the return is credited.
Written by the SciatiEase label deskUpdated
The policy01
What is the SciatiEase return policy?
Returns run through the brand's 180-day, 100% money-back guarantee. You call first, ship the bottles back at your own cost, and the refund goes to the card you paid with.
The terms come from the SciatiEase order page (SciatiEase order page). Sciatiease, the licensed retailer behind this site, explains them but does not hold your payment. The brand's order desk issues every refund.
One brand FAQ answer mentions a full year, minus shipping, instead of 180 days. Plan around 180 days and ask the desk if you are past that point. Our guarantee guide compares the two terms side by side.
Policy in four lines
- Window: 180 days from purchase
- Refund: 100% of the purchase, per the order page
- Return postage: paid by you, with tracking
- Timing: 3-5 business days after credit, then 5-10 days on the card
Step by step02
How do I return SciatiEase for a refund?
Five steps: find your order ID, call the desk, pack every bottle, ship with tracking, then watch your card statement.
The call comes first for a reason. The desk confirms the return address and logs your request, which helps them match the box when it lands.
Sending a package with no call and no order ID risks a return nobody can match to a buyer.
Find your order ID
It is in the confirmation email from the brand checkout. Without it the desk cannot match your return to an order.
Call the order desk first
Phone +1 (844) 361-1273 or use the support form on sciatiease.com. Say you want a refund and ask for the current return address.
Pack every bottle
Include all the bottles from the order, opened or not, with a note giving your full name, email and order ID.
Ship it with tracking
Use a tracked service and keep the receipt. The return postage is yours to pay.
Watch for the refund
It is issued 3-5 business days after the bottles are credited, then takes 5-10 days to post to your card.
Return address03
What is the SciatiEase return address?
The return address on file is 90 Broad Street, Suite 402, New York, NY 10004, USA. Confirm it with the desk before you ship, because they give the address for each return.
Several addresses appear around SciatiEase, and only one is for returns. Sending bottles to the office or to the company address could delay your refund.
| Address | Use it for | Returns? |
|---|---|---|
| 90 Broad Street, Suite 402, New York, NY 10004 | Returned bottles, after you call | Yes |
| 4 World Trade Center, Floor 33, New York, NY 10007 | Office mail only; no walk-in sales | No |
| SciatiEase Labs, LLC, 1900 Midway Lane, Smyrna, TN 37167 | The company named on the brand site | No |
| Florida (no street printed) | Where orders ship from | No |
What to send04
What should go in a SciatiEase return package?
Every bottle from the order, plus a note with your full name, email and order ID. Those three details let the desk credit the right buyer.
The order page does not set rules for opened or empty bottles, so send what you have. Leaving bottles out only gives the desk a reason to ask questions.
- All bottles from the order, sealed or opened
- A printed note: full name, email and order ID
- A sturdy box or padded mailer so nothing breaks
- The tracking receipt, kept until the refund posts
Write the order ID on the outside of the note, not on the bottles. That keeps the label readable if the desk needs to check the lot.
Refund timing05
How long does a SciatiEase refund take?
About 3-5 business days after your bottles are credited, plus 5-10 days for your card issuer to post it. Mail time comes on top.
- Day 0
Order and keep the email
Keep the order ID, because the desk asks for it. The 180 days count from the date of purchase.
- Day 30
First check-in
Note how far you walk, how you sleep and how often pain wakes you. Keep your prescribed medicine going the whole time.
- By day 180
Ask for your money back
Call +1 (844) 361-1273 with your order ID before day 180, or use the support form on sciatiease.com.
- Then
Mail with tracking
Send the bottles to the return address the desk gives you, with your full name, email and order ID. Return postage is on you.
SciatiEase: from $49.99 a bottle120 capsules · 1, 3 or 6 bottles · free US shipping on 3 or 6 · 180-day guarantee
See packsPostage06
Who pays to send SciatiEase returns back?
You do. The buyer pays return shipping on every SciatiEase return, and a tracked service is the safe choice.
On a single bottle, that adds up. You paid $6.95 to ship it out, and the one-year FAQ wording says shipping is not refunded. Then you pay again to send it back. On a 3-bottle or 6-bottle pack the outbound shipping was free, so the only cost is the return postage.
Tracking protects you. If the box goes missing, the tracking number is your proof that you sent it on time and to the right address.
Other sellers07
Can I return SciatiEase bought from Amazon or eBay?
Not through the brand guarantee, most likely. The desk works from an order ID issued by the brand checkout, and we know of no authorized Amazon or eBay seller.
If you bought from a marketplace, start with that seller's own return rules. The brand desk may not be able to find your order at all.
To keep the 180-day guarantee in reach, buy through the brand checkout. Our where to buy page explains why outside listings are not ones we can vouch for.
Contacts08
Who handles SciatiEase returns and refunds?
The SciatiEase order desk, at +1 (844) 361-1273 or through the support form on sciatiease.com. This website cannot see orders or issue refunds.
Our inbox at [email protected] answers questions about these pages, Mon-Fri 9:00am-5:00pm ET. Write to it if one of our pages is wrong or unclear. For anything tied to an order, the desk is the only place that can help.
This website
[email protected]. Typos, privacy and press. It cannot look up or refund an order.
More ways to reach the right team are on our order help page.
FAQ09
SciatiEase return and refund questions
What is the SciatiEase return product address?
The return address on file is 90 Broad Street, Suite 402, New York, NY 10004, USA. Call the order desk at +1 (844) 361-1273 before you ship, because they give the return address for each claim and may update it.
How long does a SciatiEase refund take to show on my card?
The refund is issued 3-5 business days after your returned bottles are credited. Your card issuer then takes 5-10 days to post it. Add the time the package spends in the mail, and keep tracking until the money appears.
Who pays to ship a SciatiEase return?
The buyer does. Return postage is not covered on any pack, so pick a tracked service and keep the receipt. On a single bottle, the original $6.95 shipping charge may not be refunded either.
Do I need to call before I send SciatiEase back?
Yes. Call +1 (844) 361-1273 or use the support form on sciatiease.com first. The desk confirms the return address and logs your claim, which helps match your package to your order when it arrives.
What should I write inside a SciatiEase return package?
A short note with your full name, the email you ordered with and your order ID. Those three details let the desk match the bottles to your purchase. Include every bottle from the order, opened or sealed.
Can sciatiease.us process my SciatiEase refund?
No. This site is run by a licensed SciatiEase retailer and cannot see orders or payments. Refunds come only from the SciatiEase order desk at +1 (844) 361-1273 or the brand's support form.
What if my SciatiEase refund has not arrived?
Check the dates first: 3-5 business days after the return is credited, then 5-10 days for the card issuer. If that time has passed, call the order desk with your order ID and your return tracking number.
Can I return SciatiEase bought on Amazon or eBay?
Probably not through the brand guarantee. We know of no authorized Amazon or eBay seller, and the desk needs an order ID from the brand checkout. Start with that marketplace seller's own return policy.
Who wrote this10
Written and reviewed by
Pages built from the label, the brand pages and linked NIH, FDA, FTC, NICE and peer-reviewed sources.
Last updated . How we work: editorial standards and how we check reviews. This website is run by a licensed SciatiEase retailer, not by the manufacturer, SciatiEase Labs. We earn money when you buy through our order links.
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